Helpful details
Questions, answered.
A few practical notes for a smooth, generous gathering. If you do not see what you need, we are happy to help with the details.
Planning your order
How far ahead should I place my order?
For the best menu and delivery-time selection, please order at least 7 days ahead. We can sometimes accommodate nearer dates—send us your event details and we’ll let you know what is possible.
What guest counts do your packages serve?
Our packages are designed for gatherings of different sizes, with serving ranges shown on each menu. If your group sits between two sizes, we recommend choosing the next size up so the table feels generous.
Delivery & setup
Do you deliver and set up the food?
Yes. We deliver to your venue and place the order where it is easiest for your guests to enjoy. Full-service setup can be arranged for events that need serving pieces, styling, or a little extra help on site.
Changes & cancellations
What is your cancellation policy?
Orders cancelled 7 or more days before the event can be refunded or moved to a new date. Closer to the event, food and staffing may already be committed, so we will work with you on the best available option.
Still planning something special?
Tell us about your gathering and we will point you in the right direction.